Privacy

At BilderAtlas (“we”, “our” or “us”), we recognise and respect the importance of protecting your privacy.
This Privacy Policy describes how we collect and process your personal data when you visit or use www. bilderatlas.com (our “Website”), as well as when you interact with us via email or post, SMS or WhatsApp, our chat function and social media, or by purchasing products via our Website.

TYPES OF DATA COLLECTED

Any Personally Identifiable Information (PII) given to us while using our website is only shared with our trusted data processors. The data may be processed for the purposes of operating our website, providing our services, marketing (if consent is given), analysis, security, back-ups and communicating with you.

We collect personal data about you from a variety of sources, including:


ONLINE CUSTOMER ACCOUNTS

This website does not require a user account to be used, so we do not collect profile information or registration information by default. If you choose to create an online account during the Checkout process, the following profile information will be collected: First name, Last name, Email address, Address.

This data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. You can update the details held from the My Account on this website.

EMAIL MARKETING

The following data may be collected and used for email marketing purposes when consent is given by the user.

EMAIL ADDRESS

Contact Forms: Any information submitted through our contact forms will be held securely on our servers. Clear consent must be given to this Policy when submitting any data through our contact forms. All data will be stored for up to 24 months and used to contact you regarding your enquiry.

SITE BACKUPS

User account information and contact form information may also be held in a backup of the website. Backups are stored for 30 days, after which they are deleted permanently.

ANALYTICS&TRACKING

To deliver the best possible web experience, we collect technical information about your internet connection and browser as well as the country and telephone code where your computer is located, the web pages viewed during your visit, the buttons clicked on, and any search terms you entered. This is done with the use of Cookies that are stored within your web browser.

WHO IS THE DATA SHARED WITH

Data Processors

We will sometimes be required to share data with trusted Third Parties who act as Data Processors on our behalf. Data will only be processed for the purposes of operating our website, providing our services, marketing (if consent is given), security, back-ups and communicating with you.
To keep your data safe and protect your privacy, we have a strict policy with these organisations:
The only data given to the Processor will be what they need to perform their specific services.
We only give them permission to use the data for the exact purposes we agree in our contract with them.
We only use trusted Data Processors with clear terms and conditions and policies to ensure full compliance with privacy legislation.
If we stop using any of our Data Processors, all of the data held by them will either be deleted or rendered anonymous.
We will never share your data with third parties for their own purposes unless you have given explicit consent for us to do so.

YOUR RIGHT AS A USER

If you wish to access, transfer or delete the data held about you, please contact us. Once notified we can then initiate the process required.

Your data can be removed from our Email Marketing system by unsubscribing via the link at the bottom of any of our marketing emails.

Your data may also be held within a site backup. Backups are stored for 30 days, after which they are deleted permanently

USE OF PERSONAL DATA

Email Marketing

We will only send email marketing to customers that have given consent. Registration for the Email Marketing list can be given via the registration fields on this website. All emails submitted to our marketing list will receive a confirmation email, once accepted this acts as consent and you will receive Newsletters and Marketing from us. You are free to unsubscribe from our Email Marketing List by clicking the unsubscribe link at the bottom of any of the emails that have been sent to you.

Remarketing

With your consent, we may use Cookies to track your interactions with this website. This data may be shared with our Digital Marketing providers and Data Processors to present you with the most relevant advertisements when browsing third party websites.

If you have any questions about this policy, your data, how it is used and protected or deletion of this data, please contact us.

Cookies 

WHAT ARE COOKIES

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

HOW WE USE COOKIES

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

DISABLING COOKIES

You can prevent the setting of cookies by adjusting the settings on your browser. Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

THE COOKIES WE SET

1. Email newsletters related cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
Orders processing related cookies

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

2. Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including Instagram and Telegram will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
However if you are still looking for more information you can contact us by email at write@derbilderatlas.com.