Shipping and returns
Products are shipped within 7 days from order placement.To track your order, please use the information provided in your shipping confirmation email. Our delivery partner will also be in touch with you directly via email and text with the relevant tracking information.
Shipping rates are calculated based on your address.
Estimated delivery times:
Italy 1-3 days
EU 3-5 days
UK 5-7 days
Other countries 7-15 days
We offer return only of damaged or incorrectly despatched goods within 14 days of receipt of your order. In the event that customers wish to return goods which are damaged or incorrectly despatched, a complete refund for the goods and the original despatch costs will be provided.
If you decide to return a product(s), email us with reason for return and upload photos (front and back) of the relevant product(s), including photos of the tags attached to it. Once submitted, Client Services will be in touch to send you a return shipping label.
Please package the product(s) securely and carefully in its original packaging as it was sent to you and include any accompanying accessories such as hangers, dust bags, wrapping etc.